Your Questions, Our Answers!

 

Do you have a question about the PelvicTool pelvic floor trainer? You’ll likely find the right answer here or in the user manual! If not, we’re happy to help – just contact us by email or phone.

Training with the PelvicTool pelvic floor trainer by Alonea

How often should I do pelvic floor training?
It is recommended to set aside regular time for pelvic floor training in order to achieve noticeable progress. Learn more
Will my health insurance contribute towards the cost of the PelvicTool pelvic floor trainer
Whether costs are covered depends on your health insurance provider and the benefits included in your supplementary insurance. In many cases, prevention and active health promotion may be supported. Please check directly with your insurance company, as only they can confirm whether contributions or […] Learn more
How does pelvic floor training with the PelvicTool work?
Training is carried out while sitting on the PelvicTool by contracting the pelvic floor, holding the contraction, and then releasing it. Learn more
For whom is the PelvicTool suitable?
The PelvicTool Home & Sport from the Swiss medtech company Alonea AG is a training device for the pelvic floor muscles, suitable for women as well as men of all ages. A well-trained pelvic floor can effectively prevent disorders such as urinary and faecal incontinence as well as erectile […] Learn more
How can I maintain the success of my pelvic floor therapy in the long term?
To maintain the progress achieved in therapy, it is important to train the pelvic floor muscles regularly and minimise strain on the pelvic floor in everyday life. Learn more
Can pelvic floor training help with incontinence?
Yes, a weak pelvic floor is often responsible for urinary incontinence, especially when laughing, coughing or sneezing. Targeted, regular training of the pelvic floor muscles is considered the most important therapy for incontinence. Learn more
Why should I train my pelvic floor muscles?
Like any other muscle, an untrained pelvic floor will become weaker over time. With age, the pelvic floor loses elasticity and tone, which also affects neuromuscular control. Learn more
For which complaints is the PelvicTool suitable
Regular pelvic floor training can be very beneficial in cases such as urinary and faecal incontinence, bladder weakness, erectile dysfunction, back problems and postural issues. Learn more
How does the PelvicTool Home & Sport work?
The PelvicTool by Alonea measures the contractions of the pelvic floor muscles through a sensor tube integrated into an ergonomic seat cushion. Training is carried out while clothed, non-invasively and without discomfort. It is based on the proven biofeedback method: muscle activity is recorded in […] Learn more
How do I clean the PelvicTool?
Since pelvic floor training with the PelvicTool is performed while clothed, neither the seat nor the sensor tube comes into contact with the skin. Therefore, it is sufficient to wipe the sensor tube with a damp cloth and a little water and soap if needed. If the clinical environment requires it, we […] Learn more
How often do I have to charge the sensor tube of the PelvicTool?
Charge the sensor tube at least one hour before the first training session using the supplied USB power adapter and USB cable. A fully charged battery usually lasts for several weeks, so the device only needs to be charged occasionally. To increase the battery’s lifespan and prevent damage, the […] Learn more
Can several people train at the same time?
Yes, the PelvicTool is also suitable for group training. To do this, please log in on each device at intervals of at least one minute. Once a connection between the PelvicTool and a phone has been established, it will remain active until Bluetooth is switched off on the smartphone or tablet, or the […] Learn more

Questions about the PelvicTool Home & Sport app

Does the PelvicTool app work on a Microsoft Surface tablet?
No, the PelvicTool app has been developed for Android and iOS devices and therefore cannot be installed on a Surface tablet with Windows 10. This is because the Google Play Store is available exclusively for Android devices. Since Windows 10 is its own operating system, it does not support apps […] Mehr erfahren
Is it possible to save my training results?
Yes. In the PelvicTool app, you will find the evaluations of your individual training sessions under “Progress”. At a glance, you can see the results of your most recent “Free Training” and also access screenshots and play back a video of your session. For all other training programmes, you […] Mehr erfahren
I would like to make the “Free Training” or the workouts more difficult/easier. Is this possible?
Yes, in “Free Training” you have the option to adjust the game duration and speed according to your own wishes under “Settings”. In the workouts, you also have further individual adjustment options, e.g. the strength level (intensity of maximum strength based on the values calibrated for […] Mehr erfahren
What is the purpose of the calibration for the individual training sessions and games?
What does this mean? The sensortube responds quickly and sensitively to the smallest changes in tension. This is important and crucial because control of the pelvic floor muscles often does not work very well. It is also not possible to position your buttocks and the cleft of your buttocks exactly […] Mehr erfahren
Is the connection between the PelvicTool and my smartphone or tablet automatically terminated when I close the PelvicTool app?
No, once the connection is established, it will remain until you turn off Bluetooth on your smartphone or tablet or close the PelvicTool app completely in the background of your smartphone or tablet. Mehr erfahren
As a therapist, what do I need to bear in mind if the PelvicTool is used by different patients?
The PelvicTool pelvic floor training device is ideal for use in physiotherapy, as it is hygienic and easy to handle. Thanks to the playful and motivating exercises, it is very well received by patients. Mehr erfahren
What can I do if the PelvicTool does not connect to the app on my smartphone or tablet?
If you want to exercise, you must “wake up” the PelvicTool by briefly squeezing the soft part of the Sensortube in the middle with your thumb and index finger. By squeezing, the training device comes into active state and then pairs with your smartphone/tablet.   Make sure your smartphone […] Mehr erfahren
Can I use the PelvicTool app on multiple devices?
Yes, you can download and use the PelvicTool app on multiple smartphones or tablets. However, please note that you can only connect your PelvicTool to another device once the previous connection has been closed (switch off Bluetooth or completely close the app on the previous smartphone). The […] Mehr erfahren
Does the PelvicTool app work for both Apple and Android smartphones and tablets?
Yes, the PelvicTool Home & Sport app works on both iPhone and iPad as well as on Android smartphones and tablets. iPhone or iPad: Requires iOS 13.0 or later. Android: Requires Android 7.0 or higher with full support for Bluetooth Low Energy (BLE). Compatibility may vary depending on the device […] Mehr erfahren
Can I use the PelvicTool with my smartphone or tablet?
Yes — to use the PelvicTool, please download the free PelvicTool App to your smartphone or tablet. The PelvicTool Home & Sport App is available in both the Apple App Store and Google Play Store. Compatibility iPhone or iPad: Requires iOS 13.0 or later. Android: Requires Android 7.0 or higher […] Mehr erfahren
How does the PelvicTool Home & Sport measure pelvic floor activity?
Pelvic floor training with the Alonea PelvicTool is done while sitting. The padded seat cushion is placed on a stable, flat stool. The SensorTube is inserted into the cushion and activated by a short press—it automatically connects via Bluetooth to the PelvicTool app on your smartphone or tablet. […] Mehr erfahren

Questions about pelvic floor training for women

Will my health insurance contribute towards the cost of the PelvicTool pelvic floor trainer
Whether costs are covered depends on your health insurance provider and the benefits included in your supplementary insurance. In many cases, prevention and active health promotion may be supported. Please check directly with your insurance company, as only they can confirm whether contributions or […] Mehr erfahren
How does pelvic floor training with the PelvicTool work?
Training is carried out while sitting on the PelvicTool by contracting the pelvic floor, holding the contraction, and then releasing it. Mehr erfahren
For whom is the PelvicTool suitable?
The PelvicTool Home & Sport from the Swiss medtech company Alonea AG is a training device for the pelvic floor muscles, suitable for women as well as men of all ages. A well-trained pelvic floor can effectively prevent disorders such as urinary and faecal incontinence as well as erectile […] Mehr erfahren
Can pelvic floor training help with incontinence?
Yes, a weak pelvic floor is often responsible for urinary incontinence, especially when laughing, coughing or sneezing. Targeted, regular training of the pelvic floor muscles is considered the most important therapy for incontinence. Mehr erfahren
How can incontinence be treated?
Incontinence does not have to be accepted as an unchangeable fate. Even though many people feel uncomfortable discussing the issue with a doctor, it is important to overcome this hesitation. With targeted measures, the situation can often be significantly improved. A first step in managing […] Mehr erfahren
What causes incontinence?
Risk factors for incontinence include advancing age, excess weight, congenital connective tissue weakness and heavy physical labour. Mehr erfahren
How long should I continue pelvic floor training?
To sustainably strengthen and control the pelvic floor muscles, regular training over a longer period of time – ideally for years – is essential. Mehr erfahren
Why should I train my pelvic floor muscles?
Like any other muscle, an untrained pelvic floor will become weaker over time. With age, the pelvic floor loses elasticity and tone, which also affects neuromuscular control. Mehr erfahren
For which complaints is the PelvicTool suitable
Regular pelvic floor training can be very beneficial in cases such as urinary and faecal incontinence, bladder weakness, erectile dysfunction, back problems and postural issues. Mehr erfahren
What happens to the pelvic floor during childbirth?
During pregnancy, the pelvic floor primarily functions to support the internal organs and to keep the birth canal closed. During childbirth, however, it is required to perform the exact opposite task: the pelvic floor must relax completely and stretch to up to two and a half times its original size […] Mehr erfahren
How can the pelvic floor be supported during pregnancy?
Pelvic floor training can gently exercise and strengthen the pelvic floor muscles. Mehr erfahren
How can pelvic floor function be restored after childbirth?
In most women, the pelvic floor can recover over time and with appropriate pelvic floor training from the strain of childbirth. However, if it does not regain its stabilising function on its own, problems such as bladder weakness, back pain, vaginal prolapse or abdominal hernia may occur. Through […] Mehr erfahren

Questions about pelvic floor training for men

Do only older men need pelvic floor training?
No, pelvic floor training is becoming increasingly important for younger, fitness-conscious men as well, since it not only supports sexual health and bladder control but can also improve athletic performance. A strong pelvic floor enhances posture, stabilises the core and promotes power transfer, […] Mehr erfahren
How does age affect the pelvic floor?
As we get older – and also due to factors such as being overweight or prolonged sitting – the pelvic floor muscles can become weaker. This increases the risk of incontinence and potency problems. Pelvic floor training can help slow down this process and strengthen the muscles. Mehr erfahren
Why should men do pelvic floor training
Pelvic floor training is particularly important for men as it helps in the prevention and treatment of incontinence and potency problems. Mehr erfahren
For which complaints is the PelvicTool suitable
Regular pelvic floor training can be very beneficial in cases such as urinary and faecal incontinence, bladder weakness, erectile dysfunction, back problems and postural issues. Mehr erfahren
I can barely control my pelvic floor muscles and hardly feel them – what can I do?
You can also train with the Alonea PelvicTool even if your initial muscle control is weak. It may take some time until control and movement of the pelvic floor muscles improve again. Quite a number of people barely feel their pelvic floor at the beginning and are not able to move the muscles in a […] Mehr erfahren
How quickly can I expect to see results from pelvic floor training?
Initial positive effects, such as improved bladder control or enhanced potency, can be noticeable after just a few weeks of regular training. Long-term success, however, requires continuous pelvic floor training. Mehr erfahren
Can pelvic floor training help after prostate surgery?
Yes, after prostate surgery, pelvic floor training is often recommended by urologists. Mehr erfahren
Why does a strong pelvic floor improve sex for men?
Pelvic floor training is not only important for women – men also benefit from it. Around one third of the male sexual organ is located inside the body. At its base, the penis is surrounded and stabilised by two key muscles, the ischiocavernosus and the bulbospongiosus. These muscles play a […] Mehr erfahren
Better sex thanks to pelvic floor training?
A well-trained pelvic floor improves blood circulation to the sexual organs in both men and women. This enhances sexual sensitivity for both sexes: orgasms are perceived as more intense and pleasurable. It is important not only to focus on contracting the muscles, but also on consciously relaxing […] Mehr erfahren
Why does a trained pelvic floor improve sex for women
A well-trained pelvic floor not only enhances sensitivity but also provides “mechanical” benefits during sex. This is mainly because the pelvic floor muscles contract and the vagina narrows during intercourse. As a result, both partners experience more intense sensations. In contrast, weak […] Mehr erfahren

Questions about using the PelvicTool in pelvic floor physiotherapy

As a therapist, what do I need to bear in mind if the PelvicTool is used by different patients?
The PelvicTool pelvic floor training device is ideal for use in physiotherapy, as it is hygienic and easy to handle. Thanks to the playful and motivating exercises, it is very well received by patients. Mehr erfahren
I am a therapist. Does the PelvicTool app allow me to create multiple patient profiles, each with its own training history and separately stored data?
At present, it is unfortunately not possible to create multiple user profiles on one device in the PelvicTool app. We therefore recommend that your patients download the PelvicTool app onto their own smartphone and bring their phone to therapy sessions. This way, you can set up and save the […] Mehr erfahren
Is training with the PelvicTool pelvic floor trainer pain-free?
Yes, the PelvicTool Home & Sport from Alonea has been specially developed for gentle and pain-free pelvic floor training. It consists of an ergonomic seat cushion, a pleasantly soft sensor tube and a user-friendly training app. The device allows you to strengthen the pelvic floor muscles in a […] Mehr erfahren
Why should pelvic floor training be supervised by a therapist?
Therapeutic supervision is recommended for people with pelvic floor dysfunction. Mehr erfahren
I am a pelvic floor therapist and use the PelvicTool as a training aid. Can my patients influence the training results by “cheating”?
Patients who begin pelvic floor therapy are often already experiencing significant distress. The motivation to perform the training correctly is therefore high, and the risk of cheating through changes in position is correspondingly low. Experience from physiotherapy shows that most patients are […] Mehr erfahren

Questions about pelvic floor training for children and adolescents

Where is the pelvic floor muscle located
The pelvic floor forms the lower boundary of the abdominal cavity; its muscles are directly connected to the bony pelvis. Together with the back muscles, they are important for maintaining posture, supporting the abdominal organs, assisting with pressure regulation when we cough or sneeze, and […] Mehr erfahren
Why pelvic floor therapy for children?
Pelvic floor therapy can be very helpful for children because bladder and bowel control are skills that need to be learned and practised. The pelvic floor muscles play a key role in continence, posture, breathing and overall body awareness. With gentle training and age-appropriate guidance, […] Mehr erfahren
Why is the pelvic floor particularly important for children?
Learning to wee is a skill that needs to be acquired. It is not as simple as it may sound, since urination requires a complex interaction between the bladder muscle and the external sphincter. A well-functioning pelvic floor is equally essential for bowel continence, upright posture, breathing, […] Mehr erfahren
For which complaints is the PelvicTool suitable
Regular pelvic floor training can be very beneficial in cases such as urinary and faecal incontinence, bladder weakness, erectile dysfunction, back problems and postural issues. Mehr erfahren
How does my child train with the PelvicTool
Children and adolescents who suffer from pelvic floor dysfunction should be supervised by a therapist. Mehr erfahren
When should I take my child to see a doctor?
Not all children achieve the important step of becoming dry at the same pace. Mehr erfahren

General questions about the PelvicTool pelvic floor trainer

Is the PelvicTool Home & Sport by Alonea a medical device?
Yes – the PelvicTool Home & Sport by Alonea is a Class I medical device. It complies with the requirements of the EU Medical Device Regulation 2017/745 (MDR) and carries the corresponding CE marking: CE-MD. Mehr erfahren
For which complaints is the PelvicTool suitable
Regular pelvic floor training can be very beneficial in cases such as urinary and faecal incontinence, bladder weakness, erectile dysfunction, back problems and postural issues. Mehr erfahren
What is the PelvicTool Home & Sport?
The PelvicTool Home & Sport by Alonea is an app-supported pelvic floor training device designed to strengthen and improve control of the pelvic floor muscles. It is used in combination with a tablet or smartphone on which the PelvicTool app is installed. The device is suitable for women, men […] Mehr erfahren
How do I clean the PelvicTool?
Since pelvic floor training with the PelvicTool is performed while clothed, neither the seat nor the sensor tube comes into contact with the skin. Therefore, it is sufficient to wipe the sensor tube with a damp cloth and a little water and soap if needed. If the clinical environment requires it, we […] Mehr erfahren
How often do I have to charge the sensor tube of the PelvicTool?
Charge the sensor tube at least one hour before the first training session using the supplied USB power adapter and USB cable. A fully charged battery usually lasts for several weeks, so the device only needs to be charged occasionally. To increase the battery’s lifespan and prevent damage, the […] Mehr erfahren
Can I rent the PelvicTool?
Yes, some Alonea distribution partners offer rental of the PelvicTool Home & Sport pelvic floor trainer. For details regarding rental conditions, please contact the distribution partners directly: NEW: PelvicTool pelvic floor training device for rent Mehr erfahren
Exchange and return policy
If the PelvicTool Home & Sport does not meet your requirements, you can return it to us within 10 days, unused, in its original packaging and in perfect condition. If you have purchased the product from an Alonea distributor, it is best to contact the distributor directly. Mehr erfahren
Data protection Alonea AG
When handling personal data, we comply with data protection legislation. More Information can be found at the following link:https://alonea.ch/en/privacy/ Mehr erfahren
What warranty is offered on the PelvicTool Home & Sport?
Alonea AG provides a 2-year warranty from the date of purchase on the PelvicTool Home & Sport. The warranty covers manufacturing-related defects as well as material defects that may occur during proper use of the product. Mehr erfahren
Storage and disposal
Please store the PelvicTool in a dry environment. If you wish to dispose of it, please do so at an appropriate disposal point for electrical parts or return it to us. Mehr erfahren
Is training with the PelvicTool suitable for everyone?
In general, yes. The PelvicTool is user-friendly and does not require invasive sensors, making it particularly easy to use. It is ideal for use in physiotherapy as well as for independent training at home. The PelvicTool by Alonea is a great device if you want to improve your pelvic floor awareness […] Mehr erfahren
Does health insurance cover the purchase of the PelvicTool pelvic floor trainer?
In many cases, health insurers cover part of the costs as part of preventive measures or with appropriate supplementary insurance. In Switzerland, for example, the purchase of the PelvicTool Home & Sport is supported by health insurance providers such as CSS, Helsana and Sympany. The level of […] Mehr erfahren