{"id":7001,"date":"2021-06-30T09:20:46","date_gmt":"2021-06-30T09:20:46","guid":{"rendered":"https:\/\/alonea.ch\/?page_id=7001"},"modified":"2025-05-05T14:56:02","modified_gmt":"2025-05-05T14:56:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/alonea.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#d6d6d6&#8243; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;248px|0px|0px|0px|false|false&#8221; custom_padding_tablet=&#8221;170px||&#8221; custom_padding_phone=&#8221;115px||&#8221; custom_css_main_element=&#8221;border: solid 20px #ffffff&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;gcid-ede827d0-acbb-4260-a51e-4c283c2ed086&#8243; custom_padding=&#8221;36px|0px|2px|0px|false|false&#8221; custom_padding_tablet=&#8221;45px|0px|2px|0px|false|false&#8221; custom_padding_phone=&#8221;45px|0px|2px|0px|false|false&#8221; global_colors_info=&#8221;{%22gcid-ede827d0-acbb-4260-a51e-4c283c2ed086%22:%91%22background_color%22,%22background_color%22,%22background_color%22,%22background_color%22,%22background_color%22,%22background_color%22%93}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_heading title=&#8221;Your Questions about the Alonea PelvicTool  \u2013 Answered Here! &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_align=&#8221;center&#8221; title_font_size=&#8221;50px&#8221; title_line_height=&#8221;1.1em&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_divider divider_weight=&#8221;4px&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;4%&#8221; max_width_tablet=&#8221;7%&#8221; max_width_phone=&#8221;10%&#8221; max_width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; height=&#8221;17px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;3px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;59px|auto||auto||&#8221; custom_padding=&#8221;27px|0|27px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Lato||||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Training with the PelvicTool Home &amp; Sport<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#555555&#8243; closed_toggle_text_color=&#8221;#555555&#8243; closed_toggle_background_color=&#8221;#f1f1f1&#8243; icon_color=&#8221;#d6cb93&#8243; admin_label=&#8221;Akkordeon&#8221; _builder_version=&#8221;4.27.4&#8243; toggle_text_color=&#8221;#555555&#8243; toggle_font=&#8221;Open Sans||||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_letter_spacing_tablet=&#8221;&#8221; body_letter_spacing_phone=&#8221;0px&#8221; body_letter_spacing_last_edited=&#8221;on|phone&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;For whom is the PelvicTool suitable?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h5&#8243; toggle_font=&#8221;||||||||&#8221;]The <span style=\"text-decoration: underline;\"><a title=\"pelvic floor training device PelvicTool Home &amp; Sport\" href=\"https:\/\/alonea.ch\/en\/shop\/\">pelvic floor training device PelvicTool Home &amp; Sport<\/a> <\/span>is used to  <strong>improve perception and coordination and to strengthen the pelvic floor muscles.<\/strong> <\/p>\n<p>The accompanying <span style=\"text-decoration: underline;\"><a title=\"PelvicTool Home &amp; Sport app\" href=\"https:\/\/alonea.ch\/en\/app\/\">PelvicTool Home &amp; Sport-App<\/a><\/span> makes pelvic floor training with the PelvicTool visible. While the PelvicTool&#8217;s sensors measure the movements of the pelvic floor muscles, the app visualises the exercises in real time. This means you can see on your smartphone or tablet whether you are tensing and relaxing the right muscles and can easily monitor your training performance and progress.<\/p>\n<p><strong>Unlike most other pelvic floor trainers, the training device does not need to be inserted.<\/strong> The PelvicTool can be used for intimate training in light clothing. This makes it suitable for both men and women.<\/strong><\/p>\n<p>Consultation with a specialist, such as a pelvic floor therapist or urologist, is always recommended before using the PelvicTool. The use of the PelvicTool and the PelvicTool App does not replace a visit to the doctor.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does pelvic floor training with the PelvicTool work?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]The training takes place sitting on the PelvicTool, by tensing the pelvic floor, holding the tension and releasing the tension. The contractions of the pelvic floor muscles are measured via the pressure change in the sensor tube and displayed as a training result on your smartphone or tablet with the PelvicTool app via Bluetooth. The training works according to the biofeedback method.<\/p>\n<p>To ensure correct and successful use, we recommend that you read the operating instructions before use.<em><\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What training clothes are recommended?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>It is best to train on the PelvicTool with light clothing, e.g. leggings or jogging pants, as this ensures optimal contact with the sensor. Firm fabric such as jeans can falsify the measurement results or reduce the effect.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Am I sitting softly and comfortably on the PelvicTool?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, because the sensor tube of the pelvic floor training device is made of pleasantly soft, elastic material. This is important for a comfortable, pain-free workout, because the pelvic floor area and especially the perineum are usually sensitive to pressure, especially for mothers after childbirth. Due to the soft material of the sensor tube, the force transmission takes place over a large area. The force effect is transferred to the entire contacting surface and added up.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does the PelvicTool vibrate? Does it produce electrical stimulation?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No. On the PelvicTool you train exclusively with the own muscle power of your pelvic floor; the PelvicTool itself does not move and does not set any electronic stimuli. The training is based on the biofeedback method: The sensor tube of the PelvicTool records your contractions, i.e. the tension and relaxation of your pelvic floor muscles, and displays them directly during the training via app on your smartphone or tablet. This allows you to continuously adjust your muscle tension to the given training curve.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How often should I train with the PelvicTool?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<strong>Frequency and intensity of training<\/strong><\/p>\n<p>Training the pelvic floor muscles is not fundamentally different from training other muscle groups. A muscle gets stronger and is easier to control if it is built up continuously through regular training. However, in the case of the pelvic floor muscles, the focus is often not so much on pure muscle strength, but on their control: greater attention must be paid to the neuromuscular aspects. In general, it is recommended &#8211; as with all training &#8211; to start with not too high intensities and few training sessions per week and only then to increase the frequency and intensity. The muscles should gradually get used to the training.<\/p>\n<p><strong>Training recommendation for beginners<\/strong><\/p>\n<p>Frequency: approx. 2 &#8211; 4 training sessions of 4 &#8211; 6 minutes per weekSpeed, level of difficulty, programme duration: low &#8211; medium (50 % &#8211; 100 %)<\/p>\n<p><strong>Training recommendation for advanced users<\/strong><\/p>\n<p>Frequency: approx. 3 &#8211; 7 training sessions of 5 &#8211; 15 minutes per weekSpeed, degree of difficulty, programme duration: medium &#8211; high (100 % &#8211; 150 %)<\/p>\n<p>These are rough guidelines. Most people feel whether they can and want to train more frequently and intensively or whether they prefer a slower training build-up. Well trained muscles allow frequent training. With frequent training, the automation patterns in the brain are also stored more quickly and sustainably.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I have little control over my pelvic floor muscles and almost can&#8217;t feel them.  &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can train with the PelvicTool even with initially weak muscle control.<\/p>\n<p>It may take some time to regain control and movement of the pelvic floor muscles. Quite a few people feel their pelvic floor only slightly at the beginning and are not able to move the muscles in a controlled manner. Frequent training and regular practice will help here. The central point of the PelvicTool training is the feedback via smartphone or tablet. The smallest observed and registered movements (contractions) stimulate neuromuscular processes in the pelvic floor area, which with regular repetition lead to steadily stronger movements and better control.<\/p>\n<p>&#8220;The muscle grows when you need it&#8221; applies not only to the biceps, but also to the muscles of the pelvic floor. Frequent and intensive training usually shows significant improvements quite soon.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can several people train at the same time?&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, the PelvicTool is also suitable for group training. To do this, please log in to the respective device at intervals of at least one minute.<\/p>\n<p>Once a connection between PelvicTool and mobile phone has been established, it remains until you switch off Bluetooth on the smartphone or tablet or close the app.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Lato||||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Questions about the PelvicTool Home &amp; Sport app<\/h2>\n<p>[\/et_pb_text][et_pb_accordion closed_toggle_text_color=&#8221;#555555&#8243; closed_toggle_background_color=&#8221;#f1f1f1&#8243; icon_color=&#8221;#d6cb93&#8243; _builder_version=&#8221;4.27.4&#8243; toggle_font=&#8221;Open Sans||||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_letter_spacing_tablet=&#8221;&#8221; body_letter_spacing_phone=&#8221;0px&#8221; body_letter_spacing_last_edited=&#8221;on|phone&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Does the PelvicTool app work for both Apple and Android smartphones and tablets?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]Yes, the PelvicTool app works on the Iphone or Ipad as well as on android smartphones and tablets. You can download the app for free from the App Store or Google Play.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I use the PelvicTool app on multiple devices?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<\/p>\n<p>Yes, you can download and use the PelvicTool app on multiple smartphones or tablets. Please note that you can only connect your PelvicTool to another device once the previous connection has been closed (switch off Bluetooth or close the app on the previous smartphone completely). <em>The reason for this is that only one mobile phone or tablet can be connected to the PelvicTool at a time. Otherwise, if several mobile phones are connected at the same time, it would not be clear which one the PelvicTool should refer to.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What can I do if the PelvicTool does not connect to the app on my smartphone or tablet?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>If you want to exercise, you must &#8220;wake up&#8221; the PelvicTool by briefly squeezing the soft part of the Sensortube in the middle with your thumb and index finger. By squeezing, the training device comes into active state and then pairs with your smartphone\/tablet.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Make sure your smartphone or tablet has Bluetooth turned on and location enabled.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>If your PelvicTool is still connected to another smartphone, you must first disconnect it (close the app or briefly switch Bluetooth off and then on again).<em>The reason for this is that only one mobile phone or tablet can be connected to the PelvicTool at a time.<\/em><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is the connection between the PelvicTool and my smartphone or tablet automatically terminated when I close the PelvicTool app?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, once the connection is established, it will remain until you turn off Bluetooth on your smartphone or tablet or close the PelvicTool app completely in the background of your smartphone or tablet.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the purpose of the calibration for the individual training sessions and games?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Calibration is used to adjust your personal strength level. What does this mean?<\/p>\n<p>The sensortube responds quickly and sensitively to the smallest changes in tension. This is important and crucial because control of the pelvic floor muscles often does not work very well. It is also not possible to position your buttocks and the cleft of your buttocks exactly the same way on the seat for every training session. Additionally, the training condition of the pelvic floor muscles varies greatly among individuals. For optimal training, the entire system, the training device, and the individual, must be adjusted using measurements. This is exactly what the calibration accomplishes at the beginning of the training.<\/p>\n<p>By default, the program selects a range of 80 % of the exerted force during calibration (&#8220;maximum force&#8221;). However, you can easily choose a different force range for each game. The absolute value is not crucial; rather, it should be a range that allows you to perform the training\/game effectively while applying tension or force at a suitable level for you. Overly tense contractions should be avoided. On the other hand, it is important that the pelvic floor muscles are genuinely engaged.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I would like to train my pelvic floor muscles without a prescribed workout. Is this possible?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, the &#8220;Free Training&#8221; is available in the PelvicTool app. In the &#8220;Free Training&#8221; you can train without instructions. Use this programme to get to know how the PelvicTool works and to get a feel for your pelvic floor muscles with short and longer contractions and relaxations. You will see the contractions of your pelvic floor muscles shown as green curves. The training is unlimited in time and can be stopped at any time. You can pause the training at any time or take a screenshot.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I would like to make the %22Free Training%22 or the workouts more difficult\/easier. Is this possible?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, in &#8220;Free Training&#8221; you have the option to adjust the game duration and speed according to your own wishes under &#8220;Settings&#8221;. In the workouts, you also have further individual adjustment options, e.g. the strength level (intensity of maximum strength based on the values calibrated for the game), dwell time, game duration, etc.<\/p>\n<p>In addition to the three standardised combination workouts, a &#8220;Professional&#8221; combination workout is also available. The &#8220;Professional&#8221; programme was specially developed for use in physiotherapy and offers maximum customisation options. For example, you can individually adjust the training curves in the &#8220;Professional&#8221; training to tailor the training of tension, relaxation and holding the pelvic floor muscles even more precisely to your needs. If you want to reset the settings back to the app&#8217;s default values, you could easily do this with the &#8220;Reset default settings&#8221; button.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is it possible to save my training results?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]In the PelvicTool app you will find the evaluations for the individual workouts under &#8220;Progress&#8221;. You can see the performance of your last &#8220;free workout&#8221; at a glance and can also call up screenshots and play a video of your workout there. For all other training programmes, you will find the achieved score of the workouts played with time progression and average values.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Lato||||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Using the PelvicTool in clinical practice<\/h2>\n<p>[\/et_pb_text][et_pb_accordion closed_toggle_text_color=&#8221;#555555&#8243; closed_toggle_background_color=&#8221;#f1f1f1&#8243; icon_color=&#8221;#d6cb93&#8243; _builder_version=&#8221;4.27.4&#8243; toggle_font=&#8221;Open Sans||||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; hover_enabled=&#8221;0&#8243; body_letter_spacing_tablet=&#8221;&#8221; body_letter_spacing_phone=&#8221;0px&#8221; body_letter_spacing_last_edited=&#8221;on|phone&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Can I use the PelvicTool app on multiple devices?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, you can download and use the PelvicTool app on multiple smartphones or tablets. Please note that you can only connect your PelvicTool to another device once the previous connection has been closed (switch off Bluetooth or close the app on the previous smartphone completely). <em>The reason for this is that only one mobile phone or tablet can be connected to the PelvicTool at a time. Otherwise, if several mobile phones are connected at the same time, it would not be clear which one the PelvicTool should refer to.<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;I am a therapist. Is there a way to create multiple patient profiles in the PelvicTool app, each with their own training history and separately stored data?&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The PelvicTool app currently supports only one user profile per device.<\/p>\n<p>We recommend that <strong>each patient installs the app on their own smartphone and brings it to their therapy sessions. That way, you can adjust the training settings together and save them directly to the patient\u2019s device.<\/strong> They\u2019ll be able to track their progress anytime \u2013 and all data stays securely on their phone, which is ideal for privacy-conscious patients.<\/p>\n<p data-start=\"843\" data-end=\"1083\" class=\"\">To document progress in your patient records, simply ask patients to send you screenshots \u2013 either via the screenshot button in \u2018Free\u2019 mode or by capturing results in the \u2018Progress\u2019 section. You can then add the info manually to their file.<\/p>\n<p data-start=\"1085\" data-end=\"1239\" class=\"\">We know that multi-user functionality with database access would be a great help for many practices and research teams \u2013 and we\u2019re actively working on it.<\/p>\n<p data-start=\"1085\" data-end=\"1239\" class=\"\">If you\u2019re using your practice\u2019s PelvicTool with multiple patients, you\u2019ll find more information on the following FAQ:<br data-start=\"723\" data-end=\"726\" \/><strong>What should I keep in mind as a therapist when using the PelvicTool with multiple patients in my practice?<\/strong><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What should I keep in mind as a therapist when using the PelvicTool with multiple patients in my practice?&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p data-start=\"497\" data-end=\"1088\" class=\"\">The PelvicTool pelvic floor training device is well suited for use in physiotherapy settings \u2013 it\u2019s hygienic, easy to use, and highly motivating for patients thanks to its playful, interactive training design. Because the training is non-invasive and can be performed while wearing regular clothing, patients feel at ease. Neither the seat nor the sensor tube comes into direct contact with the skin. For cleaning, wiping the sensor tube with a damp cloth and mild soap is usually sufficient. In clinical environments, we recommend disinfectants with low alcohol content, such as <strong data-start=\"1077\" data-end=\"1087\">Intima<\/strong>.<\/p>\n<p data-start=\"1090\" data-end=\"1175\" class=\"\">As a therapist, you have two options for using the Alonea PelvicTool with multiple patients:<\/p>\n<hr data-start=\"1177\" data-end=\"1180\" class=\"\" \/>\n<h3 data-start=\"1182\" data-end=\"1247\" class=\"\"><strong data-start=\"1186\" data-end=\"1247\">1. Patients use the app on their own smartphone or tablet<\/strong><\/h3>\n<p data-start=\"1249\" data-end=\"1554\" class=\"\">Your patient installs the <span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/en\/app\/\" title=\"PelvicTool app\">PelvicTool app<\/a><\/span> on their personal device and brings it to each session. Before starting the training, you perform your usual physiotherapy assessment (e.g., a pelvic floor check-up) and define individual therapy goals. You then select and adjust the training games in the PelvicTool app to match the patient\u2019s individual therapy goals.<\/p>\n<ul data-start=\"1556\" data-end=\"1957\">\n<li data-start=\"1556\" data-end=\"1646\" class=\"\">\n<p data-start=\"1558\" data-end=\"1646\" class=\"\">All training data is saved on the patient\u2019s own device \u2013 no data is shared externally.<\/p>\n<\/li>\n<li data-start=\"1647\" data-end=\"1741\" class=\"\">\n<p data-start=\"1649\" data-end=\"1741\" class=\"\">Patients can continue training at home using either their own PelvicTool or a rented unit.<\/p>\n<\/li>\n<li data-start=\"1742\" data-end=\"1869\" class=\"\">\n<p data-start=\"1744\" data-end=\"1869\" class=\"\">During the next session, the patient brings their smartphone again so you can review progress and adjust the settings if needed.<\/p>\n<\/li>\n<li data-start=\"1870\" data-end=\"1957\" class=\"\">\n<p data-start=\"1872\" data-end=\"1957\" class=\"\">The PelvicTool helps reduce your time investment while maintaining high-quality care.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1959\" data-end=\"2128\" class=\"\"><strong data-start=\"1959\" data-end=\"1973\">Important:<\/strong> After each use, the PelvicTool must be disconnected so that it can be paired with another patient\u2019s device. This can be done in one of the following ways:<\/p>\n<ul data-start=\"2129\" data-end=\"2340\">\n<li data-start=\"2129\" data-end=\"2190\" class=\"\">\n<p data-start=\"2131\" data-end=\"2190\" class=\"\">Tapping the <strong data-start=\"2143\" data-end=\"2159\">\u2018Disconnect\u2019<\/strong> button in the PelvicTool app<\/p>\n<\/li>\n<li data-start=\"2191\" data-end=\"2235\" class=\"\">\n<p data-start=\"2193\" data-end=\"2235\" class=\"\">Temporarily turning Bluetooth off and on<\/p>\n<\/li>\n<li data-start=\"2236\" data-end=\"2266\" class=\"\">\n<p data-start=\"2238\" data-end=\"2266\" class=\"\">Completely closing the app<\/p>\n<\/li>\n<li data-start=\"2267\" data-end=\"2340\" class=\"\">\n<p data-start=\"2269\" data-end=\"2340\" class=\"\">Or simply moving the device out of Bluetooth range (approx. 100 meters)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2368\" data-end=\"2371\" class=\"\" \/>\n<h3 data-start=\"2373\" data-end=\"2424\" class=\"\"><strong data-start=\"2377\" data-end=\"2424\">2. Using the app on a practice-owned device<\/strong><\/h3>\n<p data-start=\"2426\" data-end=\"2670\" class=\"\">You can also install the PelvicTool app on a dedicated tablet or smartphone in your practice or clinic. This method works especially well for perception training using the <strong data-start=\"2598\" data-end=\"2617\">\u2018Free Training\u2019<\/strong> mode, as muscle contractions are shown in real time.<\/p>\n<p data-start=\"2672\" data-end=\"2896\" class=\"\">\u00a0If you make individual training adjustments for a patient on the practice device, be sure to <strong data-start=\"2768\" data-end=\"2831\">reset them before the next session with a different patient<\/strong>, as the app currently supports only one user profile per device.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Lato||||||||&#8221; header_2_line_height=&#8221;1.2em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>General questions<\/h2>\n<p>[\/et_pb_text][et_pb_accordion closed_toggle_text_color=&#8221;#555555&#8243; closed_toggle_background_color=&#8221;#f1f1f1&#8243; icon_color=&#8221;#d6cb93&#8243; _builder_version=&#8221;4.27.4&#8243; toggle_font=&#8221;Open Sans||||||||&#8221; toggle_font_size=&#8221;18px&#8221; toggle_line_height=&#8221;1.2em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_letter_spacing_tablet=&#8221;&#8221; body_letter_spacing_phone=&#8221;0px&#8221; body_letter_spacing_last_edited=&#8221;on|phone&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Are there cases in which training with the PelvicTool first requires medical clarification?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]Consultation with a specialist is always recommended before using the PelvicTool. The use of the PelvicTool and the PelvicTool app explicitly does not replace a visit to the doctor. We recommend that you consult your doctor or physiotherapist in the following cases:<\/p>\n<ul>\n<li>If you are not sure whether your health or medical condition is sufficient for training with the PelvicTool Home &amp; Sport, for example if you suffer from cardiac insufficiency, wear a pacemaker, after spinal surgery or have a very complex functional disorder in the pelvic region.<\/li>\n<\/ul>\n<ul>\n<li>If you have not yet reached adulthood.<\/li>\n<\/ul>\n<ul>\n<li>If you are (would have to be) treated by a general practitioner, a specialist or a specialist for a dysfunction in the pelvic region or resulting complaints, e.g. lower back pain or pelvic instability.<\/li>\n<\/ul>\n<ul>\n<li>If you experience pain or discomfort as a result of exercising with the PelvicTool.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What to do if the pelvic floor is overactive?&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Most people want to tone their pelvic floor muscles in a controlled and conscious way. For many patients, however, the challenge is to relax the muscles. They have a pelvic floor that is too active: Tension is very high and the muscles cannot relax completely. This hypertonia (excessive tension) can cause a variety of pains (pelvic pain, bladder emptying problems, pain during sexual intercourse and others).<\/p>\n<p>With the PelvicTool Home &amp; Sport, you can also train the relaxation of the pelvic floor muscles with the games in the app. Physiotherapists have reported positive results. Users can immediately see how their muscles relax in the biofeedback process. This neuromuscular relaxation process is easy to learn. Children&#8217;s hospitals also report positive experiences. For children in particular, the focus is on relaxing rather than tensing the muscles.<\/p>\n<p>However, in the case of hypertonia of the pelvic floor, we recommend that the causes and possible therapies be clarified medically beforehand.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Does my health insurance pay anything towards the PelvicTool pelvic floor trainer?&#8221; open_toggle_text_color=&#8221;#555555&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;Open Sans||||||||&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#545454&#8243; toggle_level=&#8221;h5&#8243; open=&#8221;off&#8221;]<\/p>\n<p>This depends on your health insurance and the benefits of your supplementary insurance. Prevention and active health promotion are in many cases supported by the health insurance. <strong>For questions regarding the assumption or participation of costs, please contact your health insurance company directly; only they can tell you whether costs will be reimbursed or not.<\/strong><\/p>\n<p>You can claim cost sharing for the health insurance companies listed below,<strong>CSS, Helsana and Sympany <\/strong> listed below, provided you have the corresponding supplementary insurance:<\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"color: #333333;\">Health insurance company CSS<\/span><\/h3>\n<h4><span style=\"color: #333333;\">Instructions application for cost sharing for CSS-insured persons with supplementary insurance<\/span><\/h4>\n<p><span style=\"color: #333333;\"><\/span><\/p>\n<ul type=\"1\">\n<li>First of all, please check with CSS whether you have supplementary insurance, thanks to which you receive a contribution towards the costs of purchasing a PelvicTool pelvic floor trainer.<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>Order the PelvicTool in our webshop: <span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/en\/product\/pelvic-trainer-pelvictool-home-sport\/\" title=\"Beckenbodentrainer PelvicTool Home &amp; Sport\">Beckenbodentrainer PelvicTool Home &amp; Sport<\/a>.<\/span>\u00a0 As a CSS insured person, you benefit via <a href=\"https:\/\/enjoy365.ch\/alonea\" target=\"_blank\" rel=\"noopener\" title=\"CSS-enjoy365-Shop\"><span style=\"text-decoration: underline;\">CSS-enjoy365-Shop<\/span><\/a> from 1.1.2023 until 31.12.2023 of a *discount of 20 % on the sales price of the PelvicTool Home &amp; Sport. Enter the voucher code \u00abCSS_PELVICTOOL_20%\u00bb in <span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/de\/artikel\/beckenbodentrainer-pelvictool-home-sport\/\" title=\"Alonea-Webshop\">Alonea-Shop<\/a><\/span> on the page \u00abCheck your shopping cart\u00bb in the field \u00abCODE\u00bb an klick on the button \u00abAPPLY DISCOUNT CODE\u00bb. You will now see in the shopping cart total that the 20% discount has been deducted from the sale price. Then continue with the button \u00abPROCEED TO CHECK OUT\u00bb. Fill in your details for the delivery address. In the &#8220;Remarks&#8221; field, please note your CSS customer number. Then check your order, select the method of payment and click on &#8220;ORDER NOW&#8221;.<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>The PelvicTool is delivered to your home.<\/li>\n<\/ul>\n<ul>\n<li>The invoice from Alonea AG is enclosed in the package. You no longer need to pay this invoice, as you already paid for the product when you ordered it in the web shop. Submit this invoice to CSS Insurance for cost sharing.<\/li>\n<\/ul>\n<p>*Terms of use: The CSS-enjoy365 discount of 20 % on the retail price of the PelvicTool Home &amp; Sport is exclusively redeemable in the Alonea AG webshop, valid 1.1.- 31.12.2023 and cannot be cumulated with other promotions.<\/p>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/en\/insurance-cost-sharing-pelvictool-pelvic-floor-trainer\/\" title=\"Cooperation CSS and Alonea AG\">Click here for more info on the cooperation with CSS&#8230;<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"has-text-align-left\"><span style=\"color: #333333;\">Health insurance Helsana<\/span><\/h3>\n<h4 class=\"has-text-align-left\"><span style=\"color: #333333;\">Instructions Application for cost sharing for Helsana health insurance policyholders with supplementary insurance &#8220;PRIMEO&#8221; (reimbursement 90 % of the costs)<\/span><\/h4>\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<div aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<ul type=\"1\">\n<li>First of all, please check with Helsana whether you have the <strong>supplementary insurance &#8220;PRIMEO&#8221;<\/strong>, thanks to which you receive cost sharing when purchasing a PelvicTool pelvic floor trainer. If you do not have PRIMEO insurance, you cannot apply for reimbursement, but as a Helsana-insured person you will still receive a 10% special discount on the purchase of a PelvicTool, using the code mentioned below.<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>Order the PelvicTool in our online shop:<span>\u00a0<\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/en\/product\/pelvic-trainer-pelvictool-home-sport\/\">Beckenbodentrainer PelvicTool Home &amp; Sport.<\/a><\/span> As a Helsana-insured person, you benefit from a **one-time discount of 10% on the retail price of the PelvicTool Home &amp; Sport (discount of 10% also applies to Helsana-insured persons without PRIMEO (self-payer)). Enter the voucher code &#8220;HELSANA_PELVICTOOL_10%&#8221; on the \u00abCheck your shopping cart\u00bb page in the &#8220;CODE&#8221; field and then click on the turquoise button &#8220;APPLY DISCOUNT CODE&#8221;. You will now see in the shopping cart total that the 10% discount has been deducted from the sale price. Then continue with the button \u00abPROCEED TO CHECK OUT\u00bb. Fill in your details for the delivery address. In the &#8220;Remarks&#8221; field, please note your Helsana customer number. Then check your order, select the payment method and click on &#8220;ORDER Now&#8221;.<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>The PelvicTool is delivered to your home<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>The invoice from Alonea AG is enclosed in the package. You no longer need to pay this invoice, as you have already paid for the product when ordering it in the webshop.<\/li>\n<\/ul>\n<ul type=\"1\">\n<li>In order for Helsana to accept the invoice for PRIMEO-insured persons, you must now write the following details on it by hand:<strong>Your insurance number, your date of birth and the code for the PelvicTool Home &amp; Sport: (H03.500.56).<\/strong><\/li>\n<\/ul>\n<ul type=\"1\">\n<li><strong>Submit the invoice to Helsana insurance for cost sharing.<\/strong><\/li>\n<\/ul>\n<p>**The Helsana special discount of 10 % on the sales price of the PelvicTool Home &amp; Sport, which is limited in time, also applies to non-PRIMEO insured persons. The discount code is only valid in the<span>\u00a0<\/span><a href=\"https:\/\/alonea.ch\/en\/product\/pelvic-trainer-pelvictool-home-sport\/\">online shop of Alonea AG<\/a><span>\u00a0<\/span>valid until 31.12.2023 and cannot be cumulated with other promotions.<\/p>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/alonea.ch\/en\/health-insurance-cost-reimbursement-pelvic-floor-trainer\/\" title=\"Cooperation Helsana and Alonea AG\">Click here for more info on the cooperation with Helsana&#8230;<\/a><\/span><\/p>\n<h3><span style=\"color: #333333;\"><\/span><\/h3>\n<h3><span style=\"color: #333333;\">Health insurance Sympany<\/span><\/h3>\n<p>Sympany policyholders with a plus or premium supplementary insurance will be reimbursed 50 % of the costs up to a max. of CHF250\/calendar year when purchasing a PelvicTool Home &amp; Sport.<a href=\"https:\/\/www.sympany.ch\/en\/individuals\/supplementary-insurance\/outpatient\/benefits.html\"><span> <\/span><\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.sympany.ch\/en\/individuals\/supplementary-insurance\/outpatient\/benefits.html\" title=\"collaboration Sympany\" target=\"_blank\" rel=\"noopener\">Click here for more info&#8230;<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I rent the PelvicTool?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Yes, some Alonea sales partners offer monthly hire of the PelvicTool Home &amp; Sport pelvic floor exerciser. Please contact the sales partners directly regarding the rental conditions:<\/p>\n<p style=\"box-sizing: border-box; margin: 0px; padding: 0px 0px 1em; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: #ffffff; color: #ffffff; font-family: 'Open Sans', Helvetica, Arial, Lucida, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: #ffffff; color: #666666; font-family: 'Open Sans', Helvetica, Arial, Lucida, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;\"><strong style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; font-weight: bold;\">Switzerland:<\/strong>\u00a0<span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; text-decoration: underline;\"><a style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; color: #555555; text-decoration: none;\" title=\"Parsenn Produkte AG, PelvicTool mieten\" href=\"https:\/\/alonea.ch\/de\/beckenbodentrainingsgeraet-mieten\/\">Parsenn Produkte AG,<\/a><\/span>\u00a0K\u00fcblis, Tel. 081 300 33 33<br style=\"box-sizing: border-box;\" \/><\/span><\/p>\n<p style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: #ffffff; color: #ffffff; font-family: 'Open Sans', Helvetica, Arial, Lucida, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: #ffffff; color: #666666; font-family: 'Open Sans', Helvetica, Arial, Lucida, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;\"><strong style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; font-weight: bold;\">Germany:<\/strong>\u00a0<a style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; color: #555555; text-decoration: none;\" title=\"Beckenboden-Gesundheit, PelvicTool mietenj\" href=\"https:\/\/www.beckenboden-gesundheit.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; outline: 0px; font-size: 14px; text-size-adjust: 100%; vertical-align: baseline; background: transparent; text-decoration: underline;\">Beckenboden-Gesundheit.com<\/span>,<\/a>\u00a0Sulzberg, Tel. +49 157 8864 53 79<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How often do I have to charge the sensor tube of the PelvicTool?&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Charge the sensor tube at least one hour before the first training session using the supplied USB power supply and USB cable. A charged battery normally lasts for a period of several weeks. The device therefore only needs to be charged infrequently. To increase the life of the battery and prevent damage, the PelvicTool must be charged for 3 hours at least every 6 months using the USB cable supplied.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-20170 alignnone size-full\" src=\"https:\/\/alonea.ch\/wp-content\/uploads\/2025\/03\/pelvicool-alonea-battery.jpg\" alt=\"pelvictool alonea, recharge battery\" width=\"1920\" height=\"800\" srcset=\"https:\/\/alonea.ch\/wp-content\/uploads\/2025\/03\/pelvicool-alonea-battery.jpg 1920w, https:\/\/alonea.ch\/wp-content\/uploads\/2025\/03\/pelvicool-alonea-battery-1280x533.jpg 1280w, https:\/\/alonea.ch\/wp-content\/uploads\/2025\/03\/pelvicool-alonea-battery-980x408.jpg 980w, https:\/\/alonea.ch\/wp-content\/uploads\/2025\/03\/pelvicool-alonea-battery-480x200.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" \/><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I clean the PelvicTool?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]As the PelvicTool is used clothed, neither the seat nor the sensor tube comes into contact with the skin. It is therefore sufficient to wipe the sensor tube with a damp cloth and a little soap and water if necessary.<\/p>\n<p>If the clinical environment requires it, we recommend using a commercial disinfectant with a small amount of alcohol.<\/p>\n<p>Please note that frequent use of disinfectants may cause slight discolouration of the seat or sensor tube. This does not affect the function of the device. If necessary, paper covers can be placed over the sensor tube or seat. These thin paper covers are often used in surgeries and do not affect the measurements.[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Warranty  &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Alonea AG offers a 2-year warranty (valid from the date of purchase) on the PelvicTool Home &amp; Sport for any manufacturing-related defects as well as for material defects that could arise during proper use of this product.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Storage and disposal&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Please store the PelvicTool in a dry environment.<\/p>\n<p>If you wish to dispose of it, please do so at an appropriate disposal point for electrical parts or return it to us.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Exchange and return policy  &#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If the PelvicTool Home &amp; Sport does not meet your requirements, you can return it to us within 10 days, unused, in its original packaging and in perfect condition. If you have purchased the product from an Alonea distributor, it is best to contact the distributor directly.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Data protection Alonea AG&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span id=\"hs_cos_wrapper_module_1558948926621126_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"rich_text\">When handling personal data, we comply with data protection legislation. More  <\/span>Information can be found at the following link: <a href=\"\/de\/datenschutz\/\" title=\"Data protection\">www.alonea.ch\/datenschutz<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Training with the PelvicTool Home &amp; SportThe pelvic floor training device PelvicTool Home &amp; Sport is used to improve perception and coordination and to strengthen the pelvic floor muscles. The accompanying PelvicTool Home &amp; Sport-App makes pelvic floor training with the PelvicTool visible. While the PelvicTool&#8217;s sensors measure the movements of the pelvic floor muscles, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14088,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7001","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ | Pelvic Floor Training with the PelvicTool | Alonea<\/title>\n<meta name=\"description\" content=\"Questions: How does pelvic floor training with the PelvicTool from Alonea work? Does my health insurance pay for the pelvic floor trainer?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alonea.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Questions: How does pelvic floor training with the PelvicTool from Alonea work? 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