{"id":22473,"date":"2025-08-27T09:40:05","date_gmt":"2025-08-27T09:40:05","guid":{"rendered":"https:\/\/alonea.ch\/?post_type=faqs&#038;p=22473"},"modified":"2025-08-27T12:42:56","modified_gmt":"2025-08-27T12:42:56","slug":"pelvictool-does-not-connect","status":"publish","type":"faqs","link":"https:\/\/alonea.ch\/en\/faqs\/pelvictool-does-not-connect\/","title":{"rendered":"What can I do if the PelvicTool does not connect to the app on my smartphone or tablet?"},"content":{"rendered":"<ul>\n<li>If you want to exercise, you must \u201cwake up\u201d the PelvicTool by briefly squeezing the soft part of the Sensortube in the middle with your thumb and index finger. By squeezing, the training device comes into active state and then pairs with your smartphone\/tablet.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Make sure your smartphone or tablet has Bluetooth turned on and location enabled.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>If your PelvicTool is still connected to another smartphone, you must first disconnect it (close the app or briefly switch Bluetooth off and then on again).The reason for this is that only one mobile phone or tablet can be connected to the PelvicTool at a time.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you want to exercise, you must \u201cwake up\u201d the PelvicTool by briefly squeezing the soft part of the Sensortube in the middle with your thumb and index finger. By squeezing, the training device comes into active state and then pairs with your smartphone\/tablet. &nbsp; Make sure your smartphone or tablet has Bluetooth turned on [&hellip;]<\/p>\n","protected":false},"template":"","thema":[159],"class_list":["post-22473","faqs","type-faqs","status-publish","hentry","thema-home-sport-app-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.8 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What can I do if the PelvicTool does not connect to the App?<\/title>\n<meta name=\"description\" content=\"If you want to exercise, you must \u201cwake up\u201d the PelvicTool by briefly squeezing the soft part of the Sensortube in the middle with your thumb and index finger.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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